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Our local support team. The best in the business.

Our team of Australian security cleared support engineers are based locally in Canberra and Sydney. Tahir Paul Senior Gateway and Cloud Engineer Senior Gateway and Cloud Engineer Tahir and Paul, Senior Gateway and Government Cloud Engineers.

Secure government cloud support. Tick.

Personal service.

For personal support please contact your assigned Government Client Delivery Executive.

Online via our portal.

Our MacqaurieView Portal allows you to raise requests and monitor progress.

Support line.

Contact our engineering (HMC) and general support teams on 1800 789 999.

If outside Australia please call us on
+61 2 8221 7112.

Personal service.

For personal support please contact your assigned Government Client Delivery Executive.

Online via our portal.

Our MacqaurieView Portal allows you to raise requests and monitor progress.

Support line.

Contact our engineering (HMC) and general support teams on 1800 789 999.

If outside Australia please call us on
+61 2 8221 7112.

Obtaining support via MacquarieView is easy.

  • 1

    Login.

    This is your MacquarieView Account. If you dont have one, just talk to your Macquarie representative.

  • 2

    Log a Service Ticket.

    Its, under the Tickets menu, where you can see all your current or past tickets.

  • 3

    Enter your support details.

    What type of support you need, and describe how we can help you. You can provide screenshots or upload attachments.

  • 4

    Click Submit Now.

    You will get a phone call in a very short time, just to keep you informed, and you can follow progress online as well.

Get in touch.

Leave us a message and our Macquarie Government consultants will soon be in touch.